Prices and conditions

• We are happy to provide the necessary toddler equipment (cot, high chair, baby monitor and changing mat) on request.
• The cost of final cleaning is included in the booking price.
• All our apartments are non-smoking apartments.
• We attach great importance to waste separation, we will show you the location of the different bins upon arrival.

Services at extra cost:

• Laundry service: we charge € 10 for a wash cycle.
• If you also want your bed linen changed, we charge € 20.
• Since July 2014 a tourist tax has been introduced in the region of South Tyrol. It amounts to € 2.50 in our township per person (aged over 14) and day. We kindly ask you to pay the tax at the end of your stay on-site.

Pets

Out of consideration for allergy sufferers, pets are not allowed in our apartments. We hope you understand. We want to give guests who are allergic to animal hair a carefree break on our farm.

Payment / Deposit

You can pay with cash. We do not accept credit cards. Booking is confirmed upon payment of deposit of 30% of the total amount (booking confirmation).

Our Bank details:
Raiffeisenkasse Tauferer-Ahrntal
IBAN:  IT 55 Z 08285 5842 2000301014731
SWIFT: RZSBIT21140

Arrival and departure

On the day of your arrival, the booked apartment will be available to you from 3 pm. If you arrive later, please let us know. On the day of your departure, we ask you to vacate the apartment by 10 am.

Early check in and late check out is only possible on request and availability at an additional cost.

Red Rooster Holiday Cancellation Insurance

We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. Further information regarding costs and how to take out the insurance can be found here

Find out also about the cancellation protection in connection with COVID-19

Cancellation policies in accordance with Art. 1382 ZGB

Cancellations are annoying for everyone. It’s a pity when apartments remain vacant when other guest would have loved to come. Please let us know in good time if you have to cancel your holiday.

There is no right of withdrawal pursuant to the Italian Consumer Code – despite this, we grant you the following withdrawal conditions pursuant to art. 1382 cc.:

• Cancellation up to 60 days before arrival no costs are charged. Only the deposit is retained.
• Cancellation up to 30 days before arrival: 40 % of agreed total price
• Cancellation up to 10 days before arrival:  60 % of agreed total price.
• Cancellation less than 10 days before arrival: 90 % of agreed total price.

We reserve the right to charge for 100 % of the stay in addition to retaining the deposit in cases of no-show. If you should cut short your stay we will charge for the days of holiday taken. An additional 100 % of the agreed price for the days of holiday not taken will also be charged.

We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner.

Südtirol Guest Pass – information

• Upon completion of the accommodation contract, the Südtirol Alto Adige Guest Pass (consequently Guest Pass) will be issued to the guest, which according to the decision of the South Tyrolean regional government No. 732/2022, is valid for the entire duration of their stay as well as from 0:00 on the day of arrival unto 24:00 on the day of departure.
• The Guest Pass includes the use of all public transport within the “südtirolmobil” network area as well as additional services, which vary depending on the tourism organization. Detailed information can be found at: suedtirol-guestpass.info
• The sole entity carrying the Guest Pass in South Tyrol is the Mobilitätskonsortium, appointed as the unified coordination point in accordance with the above decision of the South Tyrolean regional government by the Provincial Association of Tourism Organizations of South Tyrol on November 16, 2022.The details of the additional services associated with the Guest Pass and the conditions of use of the Guest Pass are communicated by the third party responsible for issuing and managing the Guest Pass. Detailed information is available at: suedtirolguestpass.info

Exclusion of liability

We strive to provide accurate and complete information on this website. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. All offers are non-binding and without obligation. We reserve the right to change, complement and delete the pages or parts of it, the whole offer without notice or to stop its publication occasionally or forever. Only the specific service offer or the booking confirmation is binding. For external links we can – despite careful control – assume no liability. For the content of linked pages exclusively their operators are responsible.