Useful Information

The rooms will be ready as of 3 PM on the day of arrival. On the day of your departure, we request that you vacate your rooms by 10 AM. We appreciate your understanding. 

Cancellations are annoying for everyone. It's a pity when apartments remain vacant when other guest would have loved to come. Please let us know in good time if you have to cancel your holiday.

There is no right of withdrawal pursuant to the Italian Consumer Code - despite this, we grant you the following withdrawal conditions pursuant to art. 1382 cc.:

• Cancellation up to 2 months before arrival no costs are charged. Only the deposit is retained.
• Cancellation up to 1 month before arrival: 40 % of agreed total price
• Cancellation up to 10 days before arrival:  60 % of agreed total price.
• Cancellation less than 10 days before arrival: 90 % of agreed total price.

We reserve the right to charge for 100 % of the stay in addition to retaining the deposit in cases of no-show. If you should cut short your stay we will charge for the days of holiday taken. An additional 100 % of the agreed price for the days of holiday not taken will also be charged.

We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner.

We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. Further information regarding costs and how to take out the insurance can be found here

Find out also about the cancellation protection in connection with COVID-19

You can pay with cash. We do not accept credit cards.

Booking is confirmed upon payment of deposit (booking confirmation).

Our Bank details:

Raiffeisenkasse Tauferer-Ahrntal

IBAN:  IT 55 Z 08285 5842 2000301014731

SWIFT: RZSBIT21140

As a special gesture to guests with allergies, no pets are allowed in all apartments. We thank you for your understanding.

The in-house sauna can be rented on request.

The village center is 300 meters away from our house. There you can find

•  1 grocery Despar, open MO - FR from 7.30 to 12.30 & 15.00 to 19.00, SA from 07.30 to 12.30 & 15.00 to 18.00
• 1 bakery, open MO - FR from 6.30 to 12.00 & 15.00 to 19.00, SA from 06.30 to 12.00
• 1 butcher's shop, open MO - FR from 8.00 to 12.00 & 15.00 to 19.00, SA from 8.00 to 12.00 
• 1 bank
• 1 post office
• 1 tourism association

A ski bus, starting from the village center of Gais, will drive the guests to the ski area Kronplatz.