USEFUL INFORMATION

Arrival / Departure

The rooms will be ready as of 3 PM on the day of arrival. On the day of your departure, we request that you vacate your rooms by 10 AM. We appreciate your understanding. 

Cancellation policies in accordance with Art. 1382 ZGB

Bookings may be cancelled up to 2 months prior to the set arrival date free of charge. Only the deposit is retained. Cancellations made by guests on or after the 30 day prior to set arrival date are subject to the following cancellation conditions:

Cancellations made up to 30 days before set arrival date: 80 % of agreed total price.

Cancellations made after 30 days before set arrival date: 100 % of agreed total price.

We reserve the right to charge for 100 % of the stay in addition to retaining the deposit in cases of no-show. If you should cut short your stay we will charge for the days of holiday taken. An additional 100 % of the agreed price for the days of holiday not taken will also be charged.

 

Please let us know in good time if you have to cancel your holiday.

Holiday Cancellation Insurance

We recommend that you take out Red Rooster holiday cancellation insurance after booking your stay. This will cover cancellation charges, meaning that you can look forward to your holiday in a more carefree manner. Further information regarding costs and how to take out the insurance can be found here

Payment / Deposit

You can pay with cash. We do not accept credit cards.

 

Booking is confirmed upon payment of deposit of 150,00 Euro for each apartment (booking confirmation).

Our Bank details:

Raiffeisenkasse Tauferer-Ahrntal

IBAN: IT 69 F 08285 58422 000301001884

SWIFT: RZSBIT21140

Pets

As a special gesture to guests with allergies, no pets are allowed in all apartments. We thank you for your understanding.

Sauna

The in-house sauna can be rented on request.

Service

The village center is 300 meters away from our house. There you can find

  •  1 grocery Despar, open MO - FR from 7.30 to 12.30 & 15.00 to 19.00, SA from 07.30 to 12.30 & 15.00 to 18.00
  • 1 bakery, open MO - FR from 6.30 to 12.00 & 15.00 to 19.00, SA from 06.30 to 12.00
  • 1 butcher's shop, open MO - FR from 8.00 to 12.00 & 15.00 to 19.00, SA from 8.00 to 12.00 
  • 1 bank
  • 1 post office
  • 1 tourism association

Ski bus

A ski bus, starting from the village center of Gais, will drive the guests to the ski area Kronplatz.